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The Hertfordshire School of Pilates
The Hertfordshire School of Pilates

The Graduate Circle
Terms and Conditions

Version 1.0 · Effective April 2026 · thehertfordshireschoolofpilates.co.uk

Please read these terms carefully before joining The Graduate Circle. By completing your sign-up and making your first payment, you confirm that you have read, understood, and agreed to these terms and conditions.

These terms apply to all Graduate Circle members, whether joining on a monthly subscription basis or on a 12-month bundle basis as described in Section 3.

01

Definitions

The Graduate Circle
The monthly membership programme operated by The Hertfordshire School of Pilates, providing access to live coaching calls, call recordings, and the Graduate Circle community.
HSP
The Hertfordshire School of Pilates, trading name of The Pilates Corner Ltd, based at 15a October House, Baldock Industrial Estate, Baldock, Hertfordshire, SG7 6NG.
Member
Any individual who has signed up to The Graduate Circle and is within an active paid membership period.
Membership period
The monthly billing cycle beginning on the date of first payment and renewing on the same date each subsequent month.
12-month bundle
The one-off payment option providing 12 consecutive months of full Graduate Circle membership, as described in Section 3.
02

Membership and eligibility

The Graduate Circle is open to the following:

  1. 1
    Anyone who wants hands-on support throughout their qualification and beyond, whether mid-way through their training or newly qualified.
  2. 2
    Members joining on a monthly subscription basis or on a 12-month bundle basis as set out in these terms.

Membership is personal to the individual and is not transferable. Access must not be shared with or passed on to any other person.

03

The 12-month bundle

Members may join the Graduate Circle on a 12-month bundle basis at £999 + VAT. This covers 12 consecutive months of full Graduate Circle membership from the date of payment.

The 12-month bundle includes all standard membership benefits: two live group calls per month, access to call recordings, and the Graduate Circle private community. The bundle does not auto-renew.

Members who wish to continue after the 12-month period will be contacted by HSP in advance of their expiry date and may choose to roll into the standard monthly subscription at £99 + VAT per month, subject to the 3-month minimum term.

If the member does not wish to continue, their access will end at the close of the 12-month period with no further charge.

No refunds on bundles: No refund is available for any unused portion of a 12-month bundle once purchased.
04

Payment

The Graduate Circle monthly membership fee is £99 + VAT per month. The total amount charged each month will be £99 plus VAT at the prevailing rate. Members joining on a 12-month bundle basis pay the one-off bundle price set out in Section 3.

Payment is taken automatically each month on the same date as the first payment. The first payment is taken immediately on sign-up. By signing up, you authorise HSP to collect payment automatically on each renewal date for as long as your membership continues.

Payments are processed via a secure third-party payment provider. HSP does not store card or bank account details directly.

If a payment fails, HSP will attempt to contact you to resolve the issue. HSP reserves the right to suspend or terminate your access if payment cannot be collected after reasonable attempts to resolve the failure.

Price changes: HSP reserves the right to change the monthly membership fee. You will be given no less than 3 months notice of any price increase by email to the address registered on your account. If you do not wish to continue at the new price, you may cancel your membership in accordance with the cancellation terms below before the new price takes effect.
05

Minimum subscription term

The Graduate Circle has a minimum subscription term of 3 months. You are committed to paying for the first 3 monthly billing periods from the date of your first payment regardless of whether you choose to cancel during that period.

After the 3-month minimum term has been completed, your membership continues on a rolling monthly basis and can be cancelled at any time in accordance with the cancellation policy set out in Section 6.

06

Cancellation

You may cancel your Graduate Circle membership at any time after the 3-month minimum term has been completed.

To cancel, you must notify HSP in writing by email to info@thehertfordshireschoolofpilates.co.uk no less than 7 days before your next payment date. Cancellation requests received within 7 days of the next payment date will take effect at the end of the following billing period.

On cancellation, your access to The Graduate Circle will continue until the end of the final paid membership period. Access will not be extended beyond that date.

No refunds for part months: HSP does not offer refunds for any part of a monthly billing period that has already been paid. If you cancel part way through a paid month, you will retain access until the end of that month but no refund will be issued for any unused portion.

HSP reserves the right to cancel or suspend your membership at any time if you are found to be in breach of these terms, including but not limited to sharing access, sharing recordings, or breaching the acceptable use terms set out in Section 8. In the event of cancellation by HSP due to a breach, no refund will be issued for any remaining paid period.

07

Access and content

On joining The Graduate Circle, members receive access to:

  1. 1
    Two live coaching calls per month hosted by Emma Lovelock, delivered via Zoom. Call times are currently Tuesday at 9:30am and Thursday at 7:00pm, subject to change. Confirmed dates and booking links are posted in the community events area.
  2. 2
    Recordings of all Graduate Circle calls, made available to members following each session.
  3. 3
    The Graduate Circle community space within the HSP student community portal.
  4. 4
    Marketing support and guidance relevant to Pilates instructors building their practice.

HSP will make reasonable efforts to deliver two calls per month as described. In the event that a call needs to be rescheduled or cancelled due to circumstances beyond HSP's control, HSP will give as much notice as reasonably possible and will endeavour to reschedule where practicable. No refund or credit will be issued for a single missed or rescheduled call.

Access to The Graduate Circle is provided through the HSP community portal. Access is contingent on maintaining an active paid membership. Access will cease at the end of any membership period that is not renewed or following cancellation as set out in Section 6.

08

Acceptable use

By joining The Graduate Circle, you agree to the following:

  1. 1
    All call recordings, materials, resources, and content shared within The Graduate Circle are for your personal use only. You must not share, reproduce, distribute, publish, or make available any Graduate Circle content to any third party in any format.
  2. 2
    You must not share your login credentials or allow any other person to access the community portal or call recordings using your account.
  3. 3
    You must treat all other members with respect. HSP reserves the right to remove any member from the community whose conduct is deemed harmful, disrespectful, or disruptive to other members.
  4. 4
    Information shared by other members within The Graduate Circle community is confidential to the group. You must not share, reproduce, or discuss any personal information or disclosures made by other members outside of the community.
  5. 5
    You must not use The Graduate Circle community to promote third-party products, services, or courses without prior written permission from HSP.

Breach of these acceptable use terms may result in immediate suspension or termination of your membership without refund.

09

Intellectual property

All content delivered through The Graduate Circle, including but not limited to call recordings, written materials, resources, and any other materials produced by HSP or Emma Lovelock, is the intellectual property of The Pilates Corner Ltd.

Nothing in these terms grants you any right to copy, reproduce, adapt, distribute, or create derivative works from any Graduate Circle content. Personal use for the purpose of your own professional development as a Pilates instructor is permitted. Any other use requires prior written consent from HSP.

10

Limitation of liability

The content delivered through The Graduate Circle is provided for professional development and informational purposes only. It does not constitute professional, legal, financial, or medical advice.

HSP accepts no liability for any loss, damage, or injury arising from your reliance on information provided through The Graduate Circle, including but not limited to any business decisions made on the basis of content discussed in calls or materials.

HSP's total liability to you in connection with your Graduate Circle membership shall not exceed the total amount paid by you in the 3 months immediately preceding the event giving rise to the claim.

Nothing in these terms limits or excludes HSP's liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited or excluded by law.

11

Data protection

HSP will process your personal data in accordance with UK GDPR and the Data Protection Act 2018. Your data will be used to manage your membership, process payments, and communicate with you about The Graduate Circle.

HSP will not share your personal data with third parties except where necessary to process your payment or where required by law.

For full details of how HSP handles your personal data, please refer to the HSP Privacy Policy available on the HSP website.

12

Changes to these terms

HSP reserves the right to update these terms and conditions from time to time. You will be notified of any material changes by email to the address registered on your account, with no less than 30 days notice before the changes take effect.

Your continued membership after the date on which updated terms take effect constitutes your acceptance of those terms. If you do not wish to accept any updated terms, you may cancel your membership before the changes take effect in accordance with Section 6.

13

Governing law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any dispute arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Questions about your membership

If you have any questions about these terms or your Graduate Circle membership, please contact us.

Text: 07450 300 299 (text preferred, not calls)
Address: The Hertfordshire School of Pilates, trading as The Pilates Corner Ltd, 15a October House, Baldock Industrial Estate, Baldock, Hertfordshire, SG7 6NG
The Hertfordshire School of Pilates
Level 3 Diploma in Instructing Mat Pilates · thehertfordshireschoolofpilates.co.uk